Part of NWVA
Find the right type of recovery.
Explore the vehicles, circumstances and handling requirements we can help coordinate. Each response is shaped around your instructions, with the appropriate group business or network operator selected for the requirement.
National coordination. Practical recovery expertise.
Nationwide Assistance Group brings together recovery operators, group businesses and associated services around each client’s requirements. We work to your instructions and coordinate the response around the vehicle, the incident and the people affected.
LJ Transportation is one of the group operators supporting that wider network. The appropriate operator and equipment are selected for the individual requirement.
CARS, VANS & MOTORCYCLES
Light Vehicle Recovery
A breakdown or collision can leave a vehicle unable to continue its journey. Nationwide Assistance Group coordinates recovery for motorcycles, cars, vans and light commercial vehicles, taking account of the vehicle’s condition, location and the people affected.
The arrangements consider access, clearance, whether the vehicle can steer or roll, and any relevant handling instructions. From roadside collection to an agreed repairer, storage location or onward destination, clear communication keeps the next stage coordinated.
- Breakdown and accident recovery
- Appropriate loading, lifting or winching arrangements
- Customer updates and onward movement
HGVs, BUSES & COACHES
Heavy Vehicle Recovery
Larger vehicles bring different recovery requirements. Heavy goods vehicles, buses, coaches and other commercial vehicles need a response shaped around their weight, configuration, load, condition and incident location.
Nationwide Assistance Group coordinates an appropriate operator and recovery approach through group businesses and the wider network. Requirements may include lifting, winching, uprighting or onward transportation, with incident information and access assessed before arrangements are agreed.
- Commercial vehicle breakdowns and collision recovery
- Bus and coach recovery requirements
- Complex access, lifting and onward transportation
ADR Recovery
For vehicles carrying dangerous goods, explore our dedicated ADR Recovery service for specialist recovery and incident coordination.
CONSIDERED HANDLING FOR SPECIALIST VEHICLES
Prestige & Discreet Recovery
Prestige, classic and specialist vehicles may need additional attention to ground clearance, bodywork, loading points and manufacturer instructions. Understanding those details helps match the recovery approach to the individual vehicle.
Where discretion or enclosed movement is required, this can be discussed as part of the arrangements. The operator, handling method and destination are selected around the requirement, with communication and handover treated as part of the service.
- Low-clearance and specialist handling requirements
- Discreet or enclosed movement enquiries
- Agreed collection, destination and handover instructions
WHEN CONVENTIONAL ACCESS IS LIMITED
Restricted Access & EasTract Recovery
A vehicle in a confined space, with locked wheels or limited ability to move may need a different approach from a straightforward roadside collection. Access routes, turning space, clearance and vehicle condition all form part of the assessment.
Specialist vehicle-handling equipment, including EasTract units where appropriate, can be considered with the operator to help position and move the vehicle. The aim is to agree a suitable handling and loading method around the particular location and instructions.
- Confined spaces and low-clearance access
- Non-running vehicles and restricted wheel movement
- Specialist handling and loading equipment
UNUSUAL VEHICLES & CHALLENGING CIRCUMSTANCES
Specialist Recovery
Some recoveries need a response beyond the usual roadside arrangements. Off-road locations, difficult ground, flood-affected vehicles, unusual vehicle conditions or specialist equipment requirements can all change how the recovery is planned.
Nationwide Assistance Group brings together the appropriate expertise and equipment through group businesses and network operators. Electric and hybrid vehicle handling requirements, lifting or winching arrangements, and the next destination are considered around the information available and the instructions received.
- Off-road, lifting and winching requirements
- Flood-affected vehicle enquiries
- Electric, hybrid and other specialist vehicle handling
Every stage considered.
Understand
Establish the vehicle details, location, condition, instructions and immediate requirements.
Coordinate
Bring together an appropriate operator, equipment and the parties involved in the response.
Move forward
Agree the destination and coordinate any storage, onward movement or further assistance.
Talk to us about the right support.
Tell us about the vehicle, location, circumstances and any onward requirements. Our team will help coordinate the appropriate next step.