STORAGE COORDINATION
Vehicle Storage
Nationwide Assistance Group coordinates vehicle storage around the vehicle’s condition, your instructions and the next destination. Clear updates and timely decisions help manage avoidable costs and keep vehicles moving through the wider journey.

Secure, managed storage
Vehicle storage needs clear instructions and ongoing coordination, particularly when a vehicle is awaiting repair, assessment or onward movement.
Nationwide Assistance Group coordinates secure, CCTV-monitored storage through group facilities and a national operator network. We work to agreed instructions and keep the next destination in view, helping avoid unnecessary time in storage and manage associated costs.
Clear updates and instructions
Our teams keep vehicle status and storage instructions connected, providing updates and seeking your next instructions through the agreed process. We aim to avoid unnecessary time in storage and coordinate onward movement when it is authorised.
Onward movement and payment
The next destination is agreed around your instructions and the vehicle’s circumstances, whether that is a repair centre, another storage location or an authorised salvage destination. Collection, release and onward transportation are coordinated through the agreed process.
Payment of storage fees can be made with our secure, online payment portal. Customers can pay for a single transaction or settle their account balance quickly and easily.
Talk to us about storage
If we sound like the sort of people you want working on your behalf, call us on 01621 735 401 or fill in the enquiry form.
Electric & Hybrid Vehicle Storage
Electric and hybrid vehicles can need storage arrangements that take account of their condition and any information following an incident. Nationwide Assistance Group coordinates the requirement around the vehicle, the instructions received and the appropriate storage location.
Dedicated EV storage containers provide a separated, controlled storage space as part of a considered approach to vehicle handling and storage. The arrangements are assessed for each case, with access, monitoring and onward movement agreed around the circumstances.
- Vehicle condition and any reported damage considered before storage
- Dedicated EV storage arrangements and controlled access
- Clear instructions for collection, release or onward movement

Plan the next step with us.
Tell Nationwide Assistance Group about the vehicle, location, instructions and onward requirements.

