Professional Vehicle Recovery & Assistance Management
The NWVA Way
Since 2010, we’ve supported insurers, vehicle manufacturers and after-care businesses across the UK and Europe. We start by understanding your requirements, then bring together the right people, expertise and services to coordinate each step around your operation and your customers.
From the first call to the next stage of the journey, our focus is on a calm, considered response.
Our approach combines practical experience with clear communication and care for the people we support. We work in your name, follow your instructions and look beyond the immediate incident to what happens next—helping manage costs, reduce disruption and keep people informed.
Connected services, people who care, every step considered, that’s the NWVA Way.
24/7 Operations
Multiple Call Centres
UK & Europe
Geographical coverage
Industry Experience
Operating since 2010
Trusted Network
Professional Partners
Built around your business
Who we supportInsurance companies
Managed collision recovery, storage and onward movement, with care for your customers at every stage.
Explore insurance support →Vehicle manufacturers
Vehicle assistance services that support your customers and represent your brand throughout the recovery process.
Explore manufacturer support →After-care partners
Flexible recovery and assistance solutions shaped around your operational requirements.
Explore after-care support →
Vehicle recovery and assistance management, built around people and businesses.
European Assistance
Cross-border breakdown assistance, vehicle and passenger repatriation, and onward journey coordination.
Vehicle Services
Managed vehicle recovery, secure storage and transportation, coordinated around your customers and operation.
On-site Servicing
Mobile and on-site maintenance and repairs for planned servicing or urgent vehicle issues, helping reduce downtime.
ADR Recovery
Specialist recovery for vehicles carrying dangerous goods, with experienced incident management and qualified ADR teams.
About the Group
Discover the people, operations and specialist expertise behind NWVA’s connected support network.
Testimonials
Read feedback on our recovery and assistance services and the support provided by our team.
Specialist Companies with Connected Expertise.
LJ Transportation
Vehicle recovery and transportation expertise for vehicle owners and businesses, with support for motorcycles, cars, commercial vehicles, heavy vehicles, plant and machinery.
Maldon Accident Repair Centre
Body repair and restoration services for cars and light commercial vehicles, supporting manufacturers, insurers, fleets and private vehicle owners.
SVR
Specialist support for locating and recovering stolen vehicles, working with insurers, fleets, tracking partners, hire and lease companies and private clients.
