The NWVA Way
One Group – Connected Solutions
Nationwide Assistance Group
Vehicle Assistance
Nationwide Assistance Group coordinates vehicle recovery, transportation, storage and associated support through group businesses and a nationwide operator network.
From light, heavy, ADR and specialist recovery to planned movements and secure storage, we bring the right support together around your instructions, your operation and the people you support.
Maldon Accident Repair Centre
Bodyshop Repair & Restoration
Bodyshop repair and restoration through Maldon Accident Repair Centre, part of the NWVA group. Support for the next stage of the vehicle journey, following accident damage or a restoration requirement.
Connect recovery and vehicle movement with specialist bodyshop services, keeping the wider vehicle journey in view.
Stolen Vehicle Recovery
Stolen Vehicle Solutions
Specialist support following vehicle theft, bringing focused expertise to a difficult situation for vehicle owners and their representatives.
Stolen Vehicle Recovery forms part of the NWVA group’s connected services, helping coordinate recovery and the next steps with practical assistance and clear communication.
Nationwide European Assistance
European Assistance
Vehicle and travel assistance across the UK and Europe, with 24/7 breakdown support, recovery and onward journey coordination.
From onward travel and accommodation to vehicle and passenger repatriation, Nationwide European Assistance brings together practical support through its European partner network.
The NWVA Way
Since 2010, we’ve supported insurers, vehicle manufacturers and after-care businesses across the UK and Europe. We start by understanding your requirements, then bring together the right people, expertise and services to coordinate each step around your operation and your customers. From the first call to the next stage of the journey, our focus is on a calm, considered response.
Our approach combines practical experience with clear communication and care for the people we support. We work in your name, follow your instructions and look beyond the immediate incident to what happens next—helping manage costs, reduce disruption and keep people informed. Connected services, people who care, every step considered, that’s the NWVA Way.
24/7 Operations
Multiple Call Centres
UK & Europe
Geographical coverage
Industry Experience
Operating since 2010
Trusted Network
Professional Partners
Built around your business
Who we supportInsurance companies
Managed collision recovery, storage and onward movement, with care for your customers at every stage.
Explore insurance support →Vehicle manufacturers
Vehicle assistance services that support your customers and represent your brand throughout the recovery process.
Explore manufacturer support →After-care partners
Flexible recovery and assistance solutions shaped around your operational requirements.
Explore after-care support →CONNECTED SUPPORT, PRACTICAL SOLUTIONS
Support for the way you operate.
Find the right recovery, movement, storage or specialist support for your vehicles and your operation.
Vehicle Recovery
Specialist vehicle recovery, coordinated around the vehicle and circumstances.
ADR Recovery
Recovery support for vehicles carrying dangerous goods.
Vehicle Transportation
Planned collections, deliveries and onward movements to an agreed destination.
Vehicle Storage
Secure storage, EV arrangements and managed collection or onward movement.
On-site Servicing
Mobile maintenance, servicing and repairs to help reduce vehicle downtime.
Blue Lights
Recovery, movement, storage and bodyshop support for essential-service fleets.
LJ TRANSPORTATION
Practical support on the ground.
LJ Transportation is one of the operators supporting Nationwide Assistance Group’s wider network, bringing hands-on recovery, vehicle movement and storage expertise to the coordinated service.
From an individual collection to the next stage after an incident, LJ connects operational delivery with NWVA’s focus on clear instructions, communication and care.
